Studio management for photographers

Acutance Acceptable Use Policy & DMCA Policy

Version 1.0 — Effective date: August 8, 2026

This policy is part of the Acutance Terms of Service between you and CHNH, LLC. Violating it is a material breach of the Terms and may result in content removal, suspension, or termination of your account.

Part A — Acceptable Use

Use the Service lawfully and for its purpose

Acutance exists to manage your equipment, clients, and documents. You agree not to use it to violate any law or the rights of others, and specifically not to:

Content and documents

  • Upload or store content that is unlawful, infringes intellectual property or privacy rights, or that you do not have the right to possess or share.
  • Use the document and e-signature features for deceptive purposes — including sending documents that misrepresent who you are, forging or attempting to sign on behalf of another person without authority, or altering a document after signature outside the Service.
  • Store content depicting the sexual exploitation of minors, or content that threatens or harasses any person. We will remove such content and report child sexual abuse material to the National Center for Missing & Exploited Children as required by law.
  • Use the Service to catalogue or manage property you know to be stolen, or contraband.

Email and forms

  • Use inquiry forms, document sending, or any Service email feature to send spam or unsolicited bulk messages, or to collect personal information from others deceptively or without a lawful basis.
  • Submit false or automated entries to other users’ public forms.

Security and integrity

  • Probe, scan, or test the vulnerability of the Service; bypass or attempt to bypass authentication, rate limits, tenant isolation, or signed-URL access controls; or access data belonging to another account.
  • Interfere with the Service’s operation — including denial-of-service attacks, flooding, or automated scraping of the Service or of other users’ public pages beyond what those pages are meant for.
  • Introduce malware or any harmful code.
  • Share, sell, or transfer your account, or use another person’s credentials.
  • Reverse engineer the Service or use it to build a competing product using our non-public materials.

If you believe you have found a security vulnerability, report it to legal@chnh.llc rather than exploiting it. We will not pursue legal action over security research conducted in good faith, which for purposes of this policy means research that: accesses only your own account and data, or the minimum necessary to demonstrate the issue; does not view, alter, exfiltrate, or destroy another person’s data; does not degrade or disrupt the Service; does not involve social engineering, phishing, or physical access; and is reported to us promptly and kept confidential for a coordinated-disclosure period of 90 days from your report (extendable by mutual agreement) or until we confirm the issue is resolved, whichever comes first.

Enforcement

We may investigate suspected violations, remove or disable access to offending content, suspend or terminate accounts, and cooperate with law enforcement. Where practicable and lawful we will notify you and give you a chance to cure before terminating a paid account.

CHNH, LLC respects the intellectual property rights of others. Upon receiving a substantially compliant notice of claimed copyright infringement submitted to our Copyright Agent as described below, we will respond expeditiously to remove or disable access to the identified material where appropriate. We may request additional information, and we may provide a copy of the notice — including relevant contact information — to the affected user as necessary to administer the DMCA process; do not include unnecessary sensitive personal information in a notice. If we remove or disable access to material, we will promptly notify the user who stored it. We terminate access for repeat infringers of copyright-protected content in appropriate circumstances.

If you believe that your copyright has been infringed by us or by a third party who has uploaded materials to our Service, please provide the following information to the designated Copyright Agent listed below:

  • A description of the copyrighted work that you claim has been infringed;
  • A description of where the material that you claim is infringing is located on the Service — such as a shared-link URL, document or file name, account identifier, document or transaction identifier, or other information reasonably sufficient for us to locate it (most content in the Service is private to an account, so an identifier is often more useful than a URL);
  • An address, telephone number, and email address where we can contact you and, if different, an email address where the alleged infringing party, if not we, can contact you;
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf;
  • Your electronic or physical signature.

Pursuant to 17 U.S.C. § 512(c)(2), CHNH, LLC’s designated agent for notices of claimed copyright infringement is:

Jonathan Bailey CopyByte 3157 Gentilly Blvd Suite # 2254 New Orleans, LA 70122 Phone: 1-504-356-4555 Email: acutance-dmca@copybyte.com

Misrepresenting that material is infringing can expose you to liability under 17 U.S.C. § 512(f).

Counter-notice

If your material was removed and you believe that was a mistake or misidentification, you may send the designated Copyright Agent a counter-notice including: your signature; identification of the removed material and its prior location; a statement under penalty of perjury of your good-faith belief the removal was a mistake; your name, address, and phone number; and consent to the jurisdiction of the federal district court for your district (or, if outside the U.S., for the district where CHNH is located) and to accept service from the notifying party. If we receive a valid counter-notice, we will provide it to the original claimant. Unless the claimant informs our designated Copyright Agent that it has filed an action seeking a court order, we may restore access to the material not fewer than 10 nor more than 14 business days after receiving the counter-notice.

Contact

CHNH, LLC · legal@chnh.llc